Yes, we can ship product in free shipping method world wide. But due to Delivery Duty paid condition for USA, we are charging delivery duty as shipping charge. But this is only for USA country.

The orders will be shipped to you within a week or so. These are merely indicative, our endeavor will be to get the order delivered to you as fast as possible (11 to 35 Business Days). If we foresee any delays, our team will update you about the same well in time.

Once the order has been handed over to the courier agency, we will Email you a tracking code, along with the website link on which will allow you to monitor the status of your shipment. The tracking code may take 24 business hours to activate on the tracking website.

The original product might look slightly different due to the effect of lighting or in case the particular company has changed its packaging. But be assured we shall ship you the latest available product batch.

We accept payment through PayPal only. So if you feel any doubt you can also contact paypal customer service after payment.

You will get 15% off coupon on signup confirmation email and the 10% coupon is displayed on the site.

You have to put the coupon code at the time of checkout. In checkout page you will get a "Add Coupon" options.

Yes, there are some terms and conditions apply on coupon codes. Like the 15% off coupon is valid only for new buyer & onetime use. Also the sale items are excluded from coupon discount. To avail the coupon code discount you have to purchase at least 60USD and maximum 500USD. 

For 10%off coupon is valid for all buyer & unlimited use. Also the sale items are excluded from coupon discount. To avail the coupon code discount you have to purchase at least 70USD and maximum 500USD. 

In case a product ordered is damaged or has a manufacturing defect or a wrong product has been delivered, we would request you to please take a photograph of the damaged product/s and contact us within 14 days of receiving the order. Please retain all packaging materials, original invoice, and the product/s until a set of instructions from our side.

We are based out of Kolkata, India, and all products are shipped from Kolkata main office.

Yes, the billing and shipping address can be different. However, Customers are requested to provide full addresses with the postal code / Zip code and contact number in "English" language.

Yes you can buy any product without user login id. You need fill up delivery address details and directly go for choosing buy option. However to deliver a best service we request you to register with us as member. It helps us to know you better!

To re-set your password, follow the ‘FORGOTTEN PASSWORD’ instructions on the SIGN IN page. Please note, for security reasons we are unable to send your old password via email.

We are only able to deliver to one address per order. If you would like to send your purchases to multiple addresses, we suggest that you place a separate order for each destination.

Import duty and taxes are customer responsibility. For more details please read shipping policy.

Most of the time your mail arrived at your inbox. If you unable find those emails then please check "spam folder" once.