Yes, we can ship products using free shipping worldwide. But due to Delivery Duty Paid conditions for USA, we are charging delivery duty as a shipping charge. But this is only for USA.

The orders will be shipped to you within a week or so. These are merely indicative — our endeavor will be to get the order delivered to you as fast as possible (11 to 35 Business Days). If we foresee any delays, our team will update you about the same well in time.

Once the order has been handed over to the courier agency, we will email you a tracking code, along with the website link which will allow you to monitor the status of your shipment. The tracking code may take 24 business hours to activate on the tracking website.

The original product might look slightly different due to the effect of lighting or in case the particular company has changed its packaging. But be assured we shall ship you the latest available product batch.

We accept payment through PayPal only. So if you feel any doubt you can also contact PayPal customer service after payment.

You will get a 15% off coupon on signup confirmation email and the 10% coupon is displayed on the site.

You have to put the coupon code at the time of checkout. On the checkout page you will get an “Add Coupon” option.

Yes, there are some terms and conditions that apply on coupon codes.

The 15% off coupon is valid only for new buyers & one-time use. Sale items are excluded from coupon discount. To avail the coupon code discount you have to purchase at least $60 USD and maximum $500 USD.

The 10% off coupon is valid for all buyers & unlimited use. Sale items are excluded from coupon discount. To avail the coupon code discount you have to purchase at least $70 USD and maximum $500 USD.

In case a product ordered is damaged or has a manufacturing defect or a wrong product has been delivered, we would request you to please take a photograph of the damaged product/s and contact us within 14 days of receiving the order. Please retain all packaging materials, original invoice, and the product/s until you receive a set of instructions from our side.

We are based out of Kolkata, India, and all products are shipped from our Kolkata main office.

Yes, the billing and shipping address can be different. However, customers are requested to provide full addresses with the postal code / Zip code and contact number in “English” language.

Yes, you can buy any product without a user login. You need to fill up delivery address details and directly go for choosing the buy option. However, to deliver the best service we request you to register with us as a member. It helps us to know you better!

To re-set your password, follow the ‘FORGOTTEN PASSWORD’ instructions on the SIGN IN page. Please note, for security reasons we are unable to send your old password via email.

We are only able to deliver to one address per order. If you would like to send your purchases to multiple addresses, we suggest that you place a separate order for each destination.

Import duty and taxes are the customer’s responsibility. For more details please read our Shipping Policy.

Most of the time your mail arrives in your inbox. If you are unable to find those emails then please check your “spam folder” once.